In a time of change Health and Social Care across Greater Manchester is coming together to provide more efficient, cost effective healthcare and to encourage and engage the public in managing their own care where possible. GP practices across the borough who have historically worked independently have come together to work in a federated model to improve healthcare across the borough. Retaining their own identity and autonomy GP practices will work together and support community and hospital services including the public and voluntary sector to ensure healthcare is coordinated for the residents of the borough.
You can access Rochdale Health Alliance's website via this link: http://rha.direct
Registering a complaint
If you would like to make a complaint or provide us with feedback, please note that there are different ways you can do this. You can either write to us or communicate your complaint verbally.
You can send your written complaint to the address below. Alternatively you can click here to send us a message via our website. In addition to this you could pop into the surgery to hand deliver your complaint and if you would prefer to leave your complaint discretely, you can post your complaint to the surgery via the Patient Participation Group feedback box. This is a red box located by the check in screen as you enter the surgery.
When drafting a written complaint, you can create your own letter, or you can use the Feedback / complaints form attached.
Click here for a copy of our complaints procedure.
Stonefield Street Surgery's contact details