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Noticeboard

FLU VACCINATIONS -

This year there are 3 different vaccines:

1.    Patients aged 65 and over (as at 31.3.2020)  This vaccine is currently in stock and appointments available during the week and on Saturday 12th October.  There is the facility to book on-line as well over the phone.

2.    Patients aged 18 - 64 years with an AT RISK condition (such as diabetes, heart disease etc)  There has been a delay in this vaccine and it is due in surgery on 18th October. (limited supply) with a further delivery on 20th November.  There will be a clinic held on Saturday 23rd November.  If you have an appointment with the nurse for your review then check if the vaccine has arrived as we have ordered onbe for you.

3.  all children aged 2 to 3 years and children aged 10 - 17 in an AT RISK GROUP will have the NASAL flu.  The delivery for this is due 30th October and we will be running a special Disney themed clinic on Saturday 2nd November. 

ANy queries please ask one of the Care-Coordinators.   

Patient Participation Group - Join our patient participation group. We hold meetings at the practice on the 3rd Wednesday of every 2nd month at 6:30pm.  No booking necessary, you can just turn up on the day. dates for the year can be found on the Patient group link.

The surgery will be closed for staff training 1 - 6:30 pm on the 2nd Thursday of every monthPlease note the surgery will no longer re-open at 4:00 pm.  When you ring the surgery the answer phone will provide you with the contact number for Bardoc.

What should I do if I fall ill when I’m away from home?

If you are ill while away from home or if you are not registered with a doctor but need to see one you can ask to be registered as a temporary patient at a nearby GP practice for up to three months. This process allows you to make use of a local practice but still remain a patient of your permanent GP practice at home. However, after three months, if you still wish to access this practice you will be required to permanently register.

If you wish to register with us as a temporary patient simply contact the practice directly.

 

PALS

PALS (Patient Advice and Liaison Service)

The NHS employs over a million staff in thousands of locations. It is a large and complex organisation providing a broad range of services. It is not surprising that sometimes you or a loved one may feel bewildered or concerned when using the NHS. And this can be at times when you are feeling at your most vulnerable and anxious.

So, what should you do if you want on the spot help when using the health service? The NHS expects all members of staff to listen and respond to you to the best of their ability. But sometimes, you may wish to talk to someone employed especially to help you. The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.

What does PALS do?

In particular, PALS will:

  • Provide you with information about the NHS and help you with any other health-related enquiry
  • Help resolve concerns or problems when you are using the NHS
  • Provide information about the NHS complaints procedure and how to get independent help if you decide you may want to make a complaint
  • Provide you with information and help introduce you to agencies and support groups outside the NHS
  • Inform you about how you can get more involved in your own healthcare and the NHS locally
  • Improve the NHS by listening to your concerns, suggestions and experiences and ensuring that people who design and manage services are aware of the issues you raise
  • Provide an early warning system for NHS Trusts and monitoring bodies by identifying problems or gaps in services and reporting

Address: Number One Riverside, 3rd Floor, Smith Street, Rochdale OL16 1XU

Tel: 01706 652853



 
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