Ordering Repeat Prescriptions
You can order your repeat prescriptions by:
- Online via Prescription Form
- Online via the NHS App
- Online – via Patient Access - see reception for an application form to register for online access.
- Post - By sending it to the practice directly. If you require the prescription to be sent back, you should include a stamped self addressed envelope with your request.
- White slip attached to your prescription - Tick the relevant boxes and place your request into the dedicated repeat prescription box in the practice's waiting room.
- Request slip available in reception - Place your request into the dedicated repeat prescription box in the practice's waiting room.
We do not take repeat prescription requests over the phone or email. In addition
We cannot accept verbal requests for repeat prescriptions at the reception desk. This breaks medical in confidence regulations. However, our receptionists are there to help you so if you do need to order a prescription at the surgery, a receptionist will print out a repeat prescription for you and you can use this to make an official request.
Please allow 48 working hours for prescriptions to be processed and ready for collection.
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- By using the NHS app
- At your GP practice
- At any pharmacy that accepts repeat prescriptions
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery.
Do not put it in your household bin or flush it down the toilet.
Find out more about prescription charges on nhs.uk.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- Send us a non-urgent query via Patchs
- Phone us after 10am
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- Sore throats
- Tummy trouble
- Aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.